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Best Auto Repair, Lancaster

2665 Lititz Pike Lancaster, PA 17601

717-392-6453
Opening Hours
  • Mon 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
  • Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Sat Closed
  • Sun Closed
CONTACT US

You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about Mike's Motor Zone:

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11/22/2023

Great Service, I will not be taking my car anywhere else, wished I had taken it there sooner, they gave me a straightforward report on what was needed, with a very reasonable estimate, and everything was handled with true professionalism.



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11/11/2023

I have been using Mike's Motor Zone for two years and have always been satisfied with their service. Staff is very friendly and they advise on services my truck may need without being pushy.



11/06/2023

Jamie and the group worked diligently to make the repair as painless as possible. They waited to make sure the Master mechanic took control of the job, which was tremendously appreciated. They had to replace the entire transmission in our car. Received the car back today and so far no complaints working in top shape. Thanks, to Mike's Motor Zone. The work is much appreciated. If you have an issue I would take it to this group.



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10/27/2023

Mikes was great from beginning to end! Keeping you updated with everything about your car, very honest and trustworthy definitely a great place for your car needs.



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10/25/2023

We have been using Mikes for a few years and couldn't be happier with every single aspect of the company. All the people, the price, the quality of work, and they will go above and beyond to help out. Couldn't have enough nice things to say about these guys.



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10/23/2023

My first time using Mike's Motor Zone after moving to the area and already love them. Prompt, professional, polite, and honest, I'm a little less worried now the next time I run in to car trouble knowing Mike's Motor Zone is there to help.



10/20/2023

I had a problem with my car not starting and after getting it jumped by roadside assistance from my insurance I called Mike's Motor Zone to ask if they could check the battery power. They said to come in immediately and serviced my car while I waited which did not take very long. The staff was very helpful and friendly. I needed to find a repair shop as I had recently relocated to another area as did a friend who also needed a place to take her car. We had heard some good reports from our neighbors about Mike's Motor Zone and they lived up to their reputation. Thank you for helping 2 senior ladies who know nothing about cars!



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10/19/2023

Very great service! They were very quick to respond and extremely helpful! 100% would recommend Mikes Motor Zone!



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10/13/2023

Everyone is so nice & easy to work with! I never have to wait to get an appointment & their location is convenient for me. The work they do on my vehicle is very satisfactory!



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10/12/2023

Fantastic how they photograph many parts to your car as part of inspection. They provide advice even if not required for passing inspection. The report is like 10 pages long. I was amazed actually. Every time I call or go into the shop I'm greeted with a warm welcome.



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10/11/2023

Dropped truck off on Tuesday with no appointment. Was told prob Thursday or Friday they could get to it. Well Tuesday at 4 pm got a call my truck was fixed. They didn't have to work on it but still took the time to get it fixed. Very professional and willing to work with you. Highly recommend you bring your vehicle here for any work.



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10/10/2023

Jamie was very professional and made doing business at Mike's very easy and pleasant.



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10/07/2023

I'm in customer service myself, and I must say these guys are top notch! The communication and follow up was excellent! This is after Lancaster Mitsubishi wouldn't work on the car because they didn't know what the problem was and didn't know where to start. Mike and his team excepted the challenge and did a fantastic job. The car runs great. By all means this is the best experience I've ever had with a car repair facility I highly recommend them!



10/06/2023

Mike and crew took time to preliminarily diagnose an engine problem and help me prepare for an upcoming trip. Will finish repairs when return. Courteous and knowledgeable service.



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09/30/2023

Extremely professional, and great communication.



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09/25/2023

Very Professional, and polite. Great service.



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09/11/2023

I have been coming to Mike and the gang for years and have always been happy with every aspect of their service. They are the most transparent garage I've ever been to, they give options to fit the budget and they are all nice, fun and very personable. They all do a great job at reducing a lot of the stress that can happen when your vehicle needs serviced. Highly recommended!



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09/10/2023

Great communication and service done to my vehicle. Would highly recommend based on satisfaction and timely appointment set.



09/06/2023

This was my first time using Mikes Motor Zone. I was very impressed from the beginning of my visit to the end. My PA inspection was thorough and even came with a detailed report with pictures. They even have a rewards program, which shows how much they value their customers. I have already recommended this place to a couple people and will continue giving them my business. Keep up the great work!



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09/04/2023

Mike's Motor Zone is a family-owned business. They sell used cars, auto repair, and maintenance services. My 2004 Jetta has gotten a lot of issues recently. Mike's service is always to answer those problems. If anyone is looking for an honest, friendly, and skillful mechanic shop in Lititz PA and the surrounding area, I will recommend Mike's Motor Zone. Best of all, they provided a courtesy car for you if you needed it during the repairs.



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09/01/2023

Absolutely fantastic service...incredibly clean. My father fell ill and of course their car as well. Service we received was outstanding. Highly recommend!



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08/31/2023

Very knowledgeable and helpful. Great experience.



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08/27/2023

Wonderful staff! Very pleased with their service. Always text me when our vehicle is done. They're very helpful and friendly.



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08/19/2023

Courteous, personable, experienced, kept me informed, did quality work.



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08/14/2023

Excellent garage! The staff are friendly and knowledgeable, the office is well organized, and the work is done well. They take the time to tell us what they found and the work that was done. They answer any questions, make recommendations, and let us know what we may need done in the future. We've been very happy with them and always bring our vehicle here. Give them a call for your next inspection or service work!



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08/12/2023

Awesome as always, HONEST, skilled and friendly! Wouldn't go anywhere else. Loaner cars a huge plus!



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08/11/2023

Professional, courteous, accommodating, and friendly.



08/10/2023

Mike and his team stand by their work. Last year they replaced a solenoid in my classic Mustang. This year during inspection they discovered the part they put in last year was defective. They replaced the part at no cost. I can't praise them enough for treating their customers with such respect. This exemplary service is what keeps me away from the big service centers and keeps me coming back to Mike's.



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08/09/2023

Always good service.



08/08/2023

Mike's Auto does a great job. Very happy with their work and being so courteous. The owner, associates and tech guys all took the time to explain what was wrong and answer any questions I had. Also a bonus that they have loaner cars to use while my Honda Ridgeline was being serviced. Will definitely continue using them for repairs!



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08/08/2023

Scheduled the vehicle quickly, inspected it thoroughly, offered (but didn't pressure) some recommendations, and kept me informed the whole time. Pleasure to work with them.



08/07/2023

I would highly recommend Mike's Motor Zone to anyone looking for vehicle service. Their customer service is fantastic and the technician I talked with was very knowledgeable. I brought my 2016 Volkswagen GTI in because I was hearing a metal on metal clunk from the front end when I would drive over bumps or uneven road. The tech was able to identify the problem and even sent pictures on what was wrong with my car. They fixed everything wrong with my car and it drives great now! I will be bringing my car back in the future for service as needed. Thanks Mike's Motors!



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08/02/2023

I have used Mikes for years for various issues, staff is very polite and professional. Thank You



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08/01/2023

Great business thank u so much. I believe honest people!



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07/29/2023

Great service recently, which is a normal experience for me at MMZ! No matter how busy they are, the staff is always courteous, patient and communicative! It's super nice dealing with a business man which I feel is being 100% upfront, honest and trying to make sure the customer is making smart decisions with their vehicle repairs and maintenance. Thanks, MMZ!



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07/29/2023

We are extremely pleased with the customer support and mechanical knowledge Mike's provided for a somewhat difficult situation that 2 previous shops could not seem to figure out. Mike's put our minds at ease, the repairs turned out to be much less than expected because they determined the true problem. We're staying with Mike's because of their knowledge and experience, along with their honesty.



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07/23/2023

Excellent service. They created and shared a descriptive and comprehensive assessment of the car with pictures. They fixed my rear hatch button that opens the rear door. The dealer recommended replacing the whole back fixture, so this saved me hundreds. They recommended rear brake pad and rotors to be changed in the coming months; recommendations included pictures and a recommended time frame and estimate - they didn't create a false sense of urgency, which gained my trust. Drop off, communication, payment, and pickup was easy. I will be using for my other cars.



07/22/2023

Inspection, oil change and friendly business...



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07/08/2023

Personable, reliable and responsive.



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07/01/2023

This is a pleasant and an honest place to take your business to. They will not try to sell you something you don't need and you will be kept informed of the status as the work is done. You won't be disappointed.



reviewiconDefinitely recommend.
06/17/2023

Great place to take your vehicle for service. I dropped it off and they stayed in contact with me through the link to show me the status of my vehicle. The staff was very friendly and the prices are fair.



06/15/2023

Mike's Motor Zone took care of my 2016 4Runner. State Inspection, Oil change, cabin filter, and resolved a rattle. The visit was convenient, the inspection report with pictures was great. I could pay by text. I always thought they just sold great cars. But they offer the same expertise for service and repair for my existing vehicles.



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06/14/2023

The service at Mike's is always great as is their communication. It's great to have a place you can take your car and feel good about your choice.



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06/12/2023

The team at Mike's Motor Zone is nothing short of professional. They work to make transparency their goal, and give the customer a comprehensive outlook of everything they do. They give timely feedback, and accurate assessments of both necessary and suggested maintenance. I would recommend MMZ to any and all. Thanks fellas!



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06/09/2023

Jimmy are very gentleman and friendly. Thank you



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06/08/2023

Mike has been servicing this vehicle for a decade! Been great!



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05/24/2023

Great car service at Mike's Motor Zone. A mechanic you can trust!



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05/21/2023

Mike's Motor Zone is terrific!! They do a great job and their customer service is top notch. They are the nicest people to work with!!



05/19/2023

PA state inspection and an oil change performed quickly and at a fair price. The team was very pleasant and the entire process was quick and easy. I don't think you can ask for more. Great customer service and a fair price. That's a win.



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05/12/2023

Great shop. Only place I trust to work on my car.



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05/02/2023

At this point I can say with confidence that Mike's Auto Zone is top notch providing customer service. Mike's keeps you well informed every step of the way during your repair process. I have given 4 stars at this point only because I haven't had the time to truly assess the repairs, I am confident that the repairs will be as top notch as their customer service, at that point my rating will increase to a strong 5. Thanks to Mike and staff for all your assistance during this process.



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04/28/2023

They took really good care of me and Jamie's a very nice young man and easy to work with and talk to. I am very happy with how I was treated and their service so I think they're going to have a new customer.



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04/23/2023

Nice people great service



04/15/2023

The crew did a very good job fixing up my lemon of a 2011 Outback 3.6R. It was a lot of work, but was all done well. Communication was top notch. Will go to Mike's again in the future.



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04/06/2023

Fast and good service! The employees were very kind.



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04/02/2023

Worked me in within no time!



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03/30/2023

Jamie was so pleasant and accommodating. I appreciated the texts to update me and the detailed report of what was going on with my vehicle. They completed everything in a timely fashion and I felt complete transparency in our interactions which made me feel comfortable about my final bill. I would recommend these guys to anyone .



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03/28/2023

Always a pleasure, dropping our family vehicles off. As usual amazing service!!



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03/22/2023

Thank you so much Mike and Eric and Jamie. Mike thank you for understanding my financial situation and helping me keep the cost that I can afford. Jamie thank you for understanding and the loaner car. Jamie you are the best all of you are good people I will recommend Mike's Motor Zone to anyone.



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03/21/2023

Very friendly and efficient customer service. Photos of the inspection progress were texted along with explanations. Reasonably priced as well. Highly recommend!



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03/20/2023

The staff at Mike's Motor Zone is very friendly and knowledgeable, I love the fact that they send you a detailed inspection report along with photos and explanations of the things that are wrong with the vehicle, they are very thorough.



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03/12/2023

Great service!



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03/11/2023

Everyone was great! Jamie was very helpful, courteous & friendly! I love the fact that they did a courtesy inspection on my car!! I will be back again!



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03/11/2023

They did a good job of identifying the problem with my vehicle



03/04/2023

I've been dealing with a lot since the new year. So much that my car hasn't been inspected since October 2022. I had so many warning lights on my dash and needed a peace of mind. This shop definitely delivered. Got me a list of everything I needed done. Now for phase two! Excited to have found this shop and it's so close to home I could walk there if need be. Thanks Mike's Motors



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03/01/2023

Mike and Jaimie worked with me in a professional manner. Regular communication with me throughout the process. They provided a courtesy vehicle while car maintenance being done.



02/03/2023

While traveling for work I managed to separate my exhaust from my catalytic converter. Stranded hundreds of miles from home and needing to travel hundreds more for my next appointments, Mike's was not only able to get me turned around in under a day but did so at a cost that was half of what I was expecting to have to pay. The repair left everything good as new. These days, when it seems to be rare to find quality workmanship, and even rarer for it to be delivered in a timely fashion, Mike's was an absolute breath of fresh air in delivering both.



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01/12/2023

Very meticulous with inspection of our vehicle and provided detailed explanation of each issue/concern. Fair assessment of what work was most important and provided step by step updates.



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01/04/2023

Excellent service and friendly. Very helpful with recommendations.



12/27/2022

Thorough and honest, and fixed an issue that 2 other shops failed to diagnose. Also, first of 3 shops to notice an issue with the air filter, which showed that these guys actually place focus and attention on your vehicle. Highly recommend.



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12/14/2022

Thanks for a job well done! Happy Holidays to you all!



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11/25/2022

Great communication regarding what was wrong with my vehicle.



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11/22/2022

Great service, professional staff, repairs done in a timely matter. Highly suggest Mikes for all of your auto needs!



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11/08/2022

Thank you for your amazing service. If I ever break down again in your area I will certainly be back!!



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11/04/2022

Professional, polite and prompt, will definitely be using them again. I highly recommend them for your vehicle needs.



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11/01/2022

Quick with good communication.



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10/25/2022

Staff is very helpful. Prices are not bad but more importantly they do good work.



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10/19/2022

Love Mike's Motors! They do all maintenance for my vehicle! They do a Fantastic job & have a fantastic crew! Thank you guys!



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09/29/2022

They always treat me well and are super easy to work with.



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09/15/2022

Easy to schedule, and send reminder emails. Fairly priced. Great use of technology by sharing pictures of vehicle to show it was being checked. Lastly they offer online payment options. I only wish I knew about Veterans discount before I paid.



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09/08/2022

I searched for a week and spoke to different shops. Then I searched on public views. I called and immediately that this was the shop for me. There work is detailed and professional. Follow up by them several days or times later gave me the feeling of trust and security. Want a professional and detailed shop, then go to Mikes Motor Zone.



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09/06/2022

Mike's is a great place to get my cars serviced. They are conveniently located, friendly to work with, and my cars are serviced in a timely manner. They are fair and trustworthy. I am always pleased with the work they perform.



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08/31/2022

Mike and his team are awesome! Honest people, willing to help you solve your car troubles.



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08/26/2022

Fast and friendly service, took care of me right away and very reasonable pricing!



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08/26/2022

Well done and on time.



08/19/2022

We had a pre purchase inspection done here. They were very thorough and patiently went through their report with us over the phone plus sent detailed pictures to us via email. It set our minds at ease buying this car and also let us know what we would need to have fixed relatively soon. If we lived in the area we would definitely have them service the car!



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08/17/2022

Knowledgeable kind and very easy to deal with



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08/05/2022

This is the real-deal auto shop! I wish I could give more stars. Mike is an honest mechanic, and that says so much these days. Their communication system is excellent. Taking your car to get fixed/worked on is never pleasant, but Mike's takes a bit of that sting away.



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08/04/2022

First time for my car being serviced at Mike's. I appreciated the great communication and my vehicle serviced in a timely manner. I am a satisfied customer and will use them again. Thanks Mike and Staff.



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08/01/2022

Service here is great! Just did my oil change and inspection, prices are fair too.



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07/25/2022

They were very efficient. Had car ready in a timely manner. very professional. Did not try to squeeze any money out of me for unnecessary repairs. Will be using them from here on out instead of where I was going.



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07/22/2022

My car broke down on the side of the road, I called a bunch of places and Mikes Motor Zone was able to get me and fix my car within 48 hours. Very friendly and just generally gave good vibes. Immediately scheduled inspections for both my wife's and my car.



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07/20/2022

Stress free experience. They were able to give me a loaner vehicle as well.



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07/17/2022

Our SUV was making noises so I took it to Mike's Motor Zone. I am pleased by their service from scheduling an appointment to diagnosing & fixing the problem. They stand behind their work & do the right thing. This was my first time, but based on my experience I would be back & recommend them.



07/11/2022

The epitome of customer service! Since I live out of state, I had Mike & his team perform a Pre-Purchase Inspection (PPI) on a vehicle I was considering purchasing from a nearby dealer. His tech gave it a clean bill of health, so I moved forward with the purchase. However, upon receipt of the vehicle it was apparent that some things had been overlooked, resulting in several costly repairs. Mike called me personally to apologize for the oversights & even sent me a generous check to help pay for some of the repairs. This is exactly how a small business should operate; I just wish I lived closer so I could keep bringing him my business. Highly recommended!



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07/03/2022

Have been a few times, great service, communication and reliability.



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06/29/2022

Fantastic experience. They were in communication the whole time while my car was getting fixed and calmly helped me with insurance and even stayed a few minutes after closing so I could pick up my car on the day it was finished.



06/29/2022

I called two days before a business trip not realizing my inspection was past due. Mike's Motor Zone we out of their way to get me in. They even had it done earlier than promised in the morning. Thank you again



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06/27/2022

Mike and his staff at Mike's Motor Zone are truly superb mechanics as well as being courteous and friendly! Unable to start my classic Alfa Romeo after winter storage, Mike and his mechanic paid a visit to my garage, and after not being able to start the car, transported it back to their facility where they diagnosed the problem, then did the necessary repairs! Knowing that older Alfa Romeo's are somewhat unique, and can sometimes be complicated to repair, I feel confident in stating that if Mike's Motor Zone can successfully repair my car, they can competently repair and maintain almost any brand!



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05/14/2022

They are polite and friendly. They completed the work in a timely way. Nice people, good experience.



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05/03/2022

Great customer service. Friendly staff.



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05/02/2022

Mike always takes great care of our vehicles. He gives us great knowledge about the work that is being preformed at a great price. I highly recommend going to Mike's Motor Zone for all your auto needs. You will receive excellent service!



04/29/2022

This is a great shop! Mike is easy to work with and very helpful. I brought my truck in for an inspection and oil change. I have never experienced a shop that sends you detailed results with pictures of all of the points inspected. Very helpful and adds a layer of trust that they're doing a great job. Will be back for sure!



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04/28/2022

I'll gladly give these guys five stars, they deserve it. Honest, nice, affordable and professional.



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04/27/2022

Timely, professional, and very friendly!



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04/22/2022

Best auto repair shop I've ever had the pleasure of dealing with. These folks are simply the best!!!!



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04/08/2022

All was fine. Nice job, always a pleasure



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04/08/2022

Mike's Motor Zone is excellent! Great service from a local family business. Every service we've had with Mike's Motor Zone has been great - from simple: oil change & Inspection to complex: the mystery check engine light the dealership couldn't solve- Mike's Motor Zone took the time, did the research, found the answers, solved the mystery and fixed my car properly. And they made sure I had a loaner car to drive while my car was with them. Their prices are fair and they explain what is needed & why and what may be able to wait. They talk TO you- not, at, over or down to you and they explain the service until you truly understand- I really appreciate that!



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04/05/2022

This past week, my starter went in a public parking lot. I couldn't get my engine to turn over at all! I called Mike's and they took her in that day. They had her for less than a week (I told them it was not a major rush, I could carpool with my boyfriend to work with no inconvenience but they still made it speedy!) they also noticed while she was in that I had a leaky valve. Totally explains why my engine sounded a bit rough when it was due for an oil change. Got my car back in way better condition than I sent her in as, not even considering my starter. The service was also way less expensive than I was expecting, which was awesome! I got pictures of all parts of my car emailed to me and they did a full inspection of everything, not just the electrical components. If I have any auto needs in the future this will be my first choice to stop!



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03/15/2022

Mike and his mechanics are the best in Lancaster County. He has always taken great care of my vehicles and stands behind his work. I strongly recommend Mike's Motor Zone for all your automotive repair needs.



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02/19/2022

I had my son's car towed to Mike's shop when the starter went bad this week. I live in Pittsburgh and my son just moved to Lancaster so we've been extremely worried about him being away from home for the first time. Mike was so easy to deal with and definitely eased our minds knowing that there was someone that we could trust to take care of our son's car, someone honest, fair and reliable! Thanks Mike for all your help, and I'm sure that we will do business with you again!



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02/18/2022

Great service!



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02/06/2022

Great, fast service. Very kind and fair.



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02/03/2022

Everything was done right. I suspected I needed to replace the front brakes and rotors because the dealer had just replaced the pads and they were making a grinding noise. The rotors should have been replaced but weren't so I needed to replace pads and rotors. When I made the appointment, we discussed options for the various pads and rotors and I went with Mike's recommended parts. The service was performed on time, even with the addition of an annual inspection. The price was only a little more than the dealer had charged for just the pads. They perform as good as when the truck was new. Completely satisfied, highly recommend this shop.



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01/31/2022

I drove 40 miles from home to come to the best place in getting services done for my 2019, Chevy Cruze LT. I also got an oil change in addition to the initial scheduled inspection and pricing was great!!! Mike took care of my vehicle during the start of the snow storm, and unlike other places I have been to before, he didn't cancel the appointment and made sure to reach out via email and voicemail to ensure that an accommodation to my appointment for later on in the week was set!



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01/30/2022

After my local mechanic of many years retired, I searched for a new shop I felt I could trust. Mike's came highly recommended across many social platforms. In ONE visit, they earned my ongoing business. Their quote was fair and reasonable, the scheduling process painless, and they kept me informed of the progress over the two days my car was in the shop. Even better, although it was found an additional part was needed, Mike's found a way to keep the total cost UNDER their quote!


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01/28/2022

First time using Mike's. Moved to the area from Lititz. Felt like it made sense to find someone I could trust close to home. Got a very good feeling just walking into the office talking to Mike and his wife. My adult children both needed significant work on their older cars. I felt like Mike took the time to walk through the repairs, and expenses with my daughter and son. I feel like my daughter, who had no experience with car repairs, got a real lesson on what it takes to keep an older car running. Mike even took the time to show my daughter how to check the oil. He also helped her with a budget plan to help pay mom back. I will definitely use Mike's again. Being able to use the loaner car was super convenient. Happy to have found Mike's.



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01/18/2022

10 Stars!!! My radiator started leaking and smoke was coming out from under the hood right near Mike's place (which happens to be across from my daughter's preschool)! Mike and his wife took time out of their schedule to help me out, give me a quick diagnostic, give me a free loaner car, and get my kids home ASAP. They were such a blessing and we're so willing and humble!!! Amazing place, amazing service!!! Repairs to my radiator were done on time and on budget. Great experience!



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01/13/2022

My vehicle was in serious need of work in order to pass state inspection. Mike's team did every bit of work required to get me back on the road, a huge list of repairs. Professional and timely, with regular updates and excellent communication. Mike's Motor Zone did a great job at a fair price. I couldn't be more pleased.



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01/05/2022

Very courteous and quickly diagnosed and remedied the problem. I would highly recommend over dealer.



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12/30/2021

Mike's Motor Zone was very professional, patient and informative when it counted. Great business with awesome employees. Thank you for everything. Highly recommend.



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12/19/2021

Would absolutely recommend Mike's to family and friends. Not only did we receive very professional and courteous service, but we also got a very reasonable and fair price. Stand up guy, with a stand up staff.



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12/06/2021

Used to live in Lancaster and took my car to Mike's, was always thrilled and in fact disappointed that I had to move away. Now I moved back, needed a 30k routine maintenance done and the first place I went, was back to Mike's! Great customer service, very reasonable pricing and all in a timely manner. Will and have recommended this place to anyone!



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12/06/2021

Mike?s came highly recommended and I can see why. I like that when I called he was the one who answered the phone. He has a very clean and professional office in which he meets you with a cool automotive theme! They were really straight forward and honest with me. I can do a lot of my own repairs but it?s nice to find a place I can trust if it?s beyond me.



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12/03/2021

Mike and his team took care of us on a busy Friday, before the July 4 weekend. We had just driven in from out of town and needed a repair before we left town the next day. They quickly identified and fixed the issue and were complete professionals. We put 12 more hours of driving in this weekend and the car drove like new. Today, I received a text from Mike just checking in to make sure the car was still working great. An incredible team of people. John Fueyo



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12/03/2021

Mike and his team took care of us on a busy Friday, before the July 4 weekend. We had just driven in from out of town and needed a repair before we left town the next day. They quickly identified and fixed the issue and were complete professionals. We put 12 more hours of driving in this weekend and the car drove like new. Today, I received a text from Mike just checking in to make sure the car was still working great. An incredible team of people. John Fueyo



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12/01/2021

Friendly, good work, seems honest



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11/24/2021

I would definitly recommend Mike's shop. They are on point with the quality of service they provide, much better than many big Brand shops around here! They truly value their customers.



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11/11/2021

Finding Mike and his team is like breathing fresh air. Mike's vast experience and his customer service in caring for our car, will help us keep our car for years to come in great shape. Thank you Mike.



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11/08/2021

Recently moved here from NJ, had to do all the usual stuff at PennDot, license, plates, etc. Mike's Motor Zone is very close to where I live, saw the inspection sign, not knowing where else another inspection station was, I went into Mike's place. I was pleasantly surprised to find everyone courteous and most helpful. They did the inspection plus, did a 20 or so item check, topped off fluids and informed me of my oil being down 1.5 qts. And, most importantly notified me of my tires showing signs of dry rot/cracking on the inside of a few tires. I would never had known this, since my days of getting under a car is over, a blowout or worse could have happened. I think my days of going to the dealership are done! Mike has fair prices and so far, I'm very happy with the work that was done. I will be back as I already made a date to have tires replaced.



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11/04/2021

First time customer for inspection. The work was completed on time, and they even dropped off my car so I could get my child from school because my husband would not have been home in time to take me to their shop. We will be back for regular services!



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10/30/2021

Absolute top notch service. Went in for an inspection but was missing documents. Mike let me use his WIFI to go online and retrieve what I needed saving me hours. Also offered me coffee; just the personal service that doesn't exist much today. I now have a new go to for all things related to our vehicles.



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10/28/2021

Mike's has such high quality service! We will never take our vehicles anywhere else. The owner is so thorough in explaining his recommendations and goes above and beyond. We appreciate his kindness and the care he takes to service our vehicles! The prices are very reasonable and they are very timely in their turnaround.



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10/26/2021

This family owned business is very professional, friendly, detail-oriented, with fair pricing. I have taken my auto there a couple times, first for yearly inspection and then for general maintenance. The inspection report provided was very detailed, clear, and precise. I was very impressed. I decided to return to them to fix a long time problem with my electronic door lock. They did a great job and it was an affordable fix. The cleanliness of their office and garage is remarkable and shows how much pride they take in their place of business. I have found my go to place for my auto maintenance. I highly recommend Mike's Motor Zone.



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10/25/2021

I recently moved to the area and found Mikes on line with good reviews. I took my truck in for inspection. Booked it online with no problem. Mike responded promptly confirming appointment. They did a thorough inspection and said I needed tires, which I thought before taking it in. Mike mentioned a few other minor items I needed but no pressure to get them. I was very pleased with the whole process. Mike gave me a few options for tires based on my driving history. Overall experience was very professional, courteous, and informative. I would highly recommend



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10/25/2021

Mike's was able to repair my blown radiator and thermostat quickly, professionally, and yes-- with sympathy--as I was only visiting Lancaster and eager to get home. Very personable crew, and if I lived in Lancaster they would be my go-to. As I see in another review, no "mansplaining", just clear communication and advice going forward. Thanks so much!



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10/21/2021

I dropped my Subaru off for a state inspection, emissions inspection, and to have a headlight replaced. Mike and his team had everything done within a few hours and the cost was very reasonable. Great work!



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10/19/2021

I had my vehicle's inspection completed at another mechanic shop in town that stated my rotors were grooved and I needed my brakes flushed. I had my brakes inspected at Mike's shop, and they said they are fine. I also had an oil change completed at Mike's shop. The services were completed in a timely manner. The business was honest and reliable in their communication and services. I would return to Mike's Motor Zone for future repairs and maintenance.



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09/29/2021

Mike?s is a great place to go! Mike is very personable, and explains options clearly. He is honest and makes you feel comfortable that your car is in great hands! All staff I have interacted with have been very kind and pleasant. I highly recommend this shop!



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09/19/2021

Mike fit me in to get my truck fixed quickly and charlie did a great job fixing my truck. They made sure to let me know what all was done and also any other potential problems or services that I might need in the future. which was important to me, because I just bought the truck a week ago and I wanted to make sure that the vehicle was good to go. I really appreciate it guys thanks. Would certainly recommend mikes motor zone to anyone who is looking for a trustworthy shop.



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09/10/2021

Mike was awesome. Got my car inspected and was very upfront about it needing a transmission fluid flush. Good value and I?ll continue to take my vehicles to Mike and his crew!



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08/31/2021

Had my annual inspection performed. Incredibly easy to work with. Offered accommodations for varied work schedules. Professional, kind, proficient, efficient..will definitely return in the future!



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08/24/2021

Fast and friendly service.



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08/23/2021

Mike's Motor Zone is a very customer friendly place to do business with. Always willing to take care of my car.



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08/21/2021

I had Mike?s do a state inspection. Car was inspected and finished as promised. I will be back for more service in the future.



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08/12/2021

There's a good reason for all of the great reviews. Mike and his staff provide excellent service - both to your vehicle and to you, the customer. It's such a rarity anymore. He unexpectedly was able to squeeze me in for last minute car service before a trip. I'll be sure to give him more notice the next time, as I definitely plan to keep going back.



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08/12/2021

Fast service with full transparency.



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08/12/2021

Mike was super accommodating with servicing both of our cars. Very professional, timely and nice to talk to. Thanks Mike!



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08/12/2021

We had our car inspected. Mike?s Auto Zone did a great job.



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08/11/2021

Seamless so far. Mike very personable and helpful!



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08/08/2021

Such a great experience here. They were kind and efficient. Allowed a loaner while my car was being repaired. Highly recommend!!



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08/06/2021

I took my car in for an oil change, and an inspection. He replaced my tail light, and was able to give me my emissions sticker, but not the other one due to a faulty headlamp. The headlamp is under recall, so we agreed that the dealership should repair it free of charge, but that once it is fixed, he would give me the other sticker. Mike, the owner, was very friendly and personable, and I could see why he was recommended to me by friends. He was professional, courteous, and inspired a confidence in me that he was the right person for the job. There was no up-selling or pressure to get additional services, just straightforward, cut and dry communication about my car needs. Mike's service technicians are very experienced, with many years in car repair services, also. Needless to say, I am never going back to NTB, where I used to have my car serviced. If you want to know why, check out my Google review of the "service" I received from them. So, the skinny is this: Mike's is alright. This is a trustworthy business, with an obvious leader at the helm. Also, Mike gets bonus points for not trying to mansplain anything to me. He gets an A+++.



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07/21/2021

Very professional, great communication.



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07/21/2021

Always feel happy with the service I receive from Mike?s Auto Zone. Fantastic customer service!



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07/12/2021

Great place to go to service your vehicle. If you live in the area highly would recommend taking your car there.



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07/12/2021

Head Gasket Replacement



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07/06/2021

Mike and his team took care of us on a busy Friday, before the July 4 weekend. We had just driven in from out of town and needed a repair before we left town the next day. They quickly identified and fixed the issue and were complete professionals. We put 12 more hours of driving in this weekend and the car drove like new. Today, I received a text from Mike just checking in to make sure the car was still working great. An incredible team of people. John Fueyo



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07/06/2021

Very professional and courteous very friendly and helpful.



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06/28/2021

I live in a retirement community nearby. I called other vendors and talked to answering machine. At Mike motors l talked to a real person. Got my 2017 Trax scheduled for the service to make my car showroom quality again. They picked up and returned my car in a timely manner. I am now proud to drive my car. If you need this service or other items concerning your car. Call them for help.



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06/22/2021

Very affordable & convenient, since I have a long work day they pick up my car @ work service it & bring it back. Payment can be made on your cellphone. I also like the fact they give me a heads up if they see something that will need to be repaired or replaced



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06/10/2021

Mikes Motors has been our go to repair shop for over 5 years. He and his mechanics are top notch, very knowledgeable, and never try to upsell unneeded repairs or services.



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06/09/2021

Mike's did a great job with my 2002 Honda Civic. They installed a new master cylinder and flushed the brake system. The star adjusters on the rear brakes had been frozen up, which they cleaned up as well. They gave me a loaner car for 2 days until the job was finished, which also included state inspection and emissions. They have always done a great job on both mine and my wife's car. I feel like I can always trust them to do a quality job at a fair price!



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06/01/2021

They?re always great to work with. They?re really helpful and let you know when things will need addressed but I also don?t feel like they?re trying to up-sale/swindle me into doing more work. I?ve taken my car other places and they?re ALWAYS have other things that absolutely need done and you go from an $50 oil change to a $450 visit if you listen to them all. Mikes tells you what is wrong and what you can do but I never feel like they?re trying to just add unnecessary things.



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05/19/2021

Always great service at great prices.



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04/21/2021

Mike has always done the work for me quickly and it is always done right the first time. I feel his charges are in line with or below comparable shops. Whats not to like?



reviewiconGreat Local Place
Car & Truck Care, near Lancaster, PA
04/18/2021

Great local place. My family and I use this place all the time for all our car services. Nice friendly customer service and fairly priced for their work. Would highly recommend for car service and sales.



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04/16/2021

Terrific!



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04/14/2021

Mike's is a great place to take your vehicle! They are extremely responsive and professional! If you need a place to take your vehicle I would definitely recommend taking it to Mike's.



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04/10/2021

Mike's Motor Zone is a family business that I trust . The professional service and customer care is very honest, clear and affordable. Mike's humanity and technical knowledge go hand in hand each time. Thanks again!



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04/01/2021

Great customer service! Bought my car from here and always have them service my car if needed. Would definitely recommend.



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03/25/2021

Very affordable & convenient, since I have a long work day they pick up my car at work service it and bring it back. Payment can be made on your cellphone. I also like the fact they give me a heads up if they see something that will need to be repaired or replaced



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03/24/2021

Mike's is a place I would recommend to anyone looking for a local garage to get repairs done. No matter what my problem child (Chevy Colorado) dishes out, they pinpoint and get it repaired in a timely manner. And though I don't take them up on the offer, since I live close by, they have courtesy vehicles available. Also a good place to purchase a car or truck, as I have bought one there previously (not my Colorado for the record/another story)



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03/23/2021

Fairly decent place to take your car to get services if you live close by.



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03/15/2021

I bought a car here a year ago and originally left a good review.



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02/25/2021

Always friendly service, willing to squeeze me in when needed. Do great work on my Subaru.



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02/24/2021

I have been using Mike's for several years. Service is always polite and professional. Work is done on time and the overall service is excellent. Definitely recommend Mike's for your car needs.



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02/03/2021

Friendly, honest, and professional service you can trust. It's why I drive 45 minutes to Mike's when my vehicle needs maintenance. Mike's takes special care to correctly diagnose the problem and make honest recommendations for repairs. If you value your vehicle and quality service, take it to Mike's Motor Zone.



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01/30/2021

Always great service at great prices.



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01/27/2021

This is a hidden gem of Lancaster county! Shop located in Neffsville that provides excellent service. They have loaner cars if you?re single like me. My Durango needed a diagnostic light fixed. When it was determined that a dealer tool was needed Mike drove my truck to the dealer, got the thing fixed and then delivered it to my home! Excellent service , Mike and Kim!



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01/25/2021

It was time for our yearly inspection and we took our car to Mike's. We were provided with a loaner car which was brought to the front door with the motor running to provide heat for our ride home. We always feel we are treated fairly at Mike's. Very nice people to deal with.



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01/21/2021

My wife and I take our vehicles to Mike's because we appreciate dealing with the owners. We get reliable information and service, and it is very convenient for us to have a "one stop for automotive needs" resource.



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01/21/2021

Had my car inspected. Let me use a loaner, very pleasant and informative about service. I will return for all my services needed. I would recommend their services.


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01/20/2021

They are very accommodating and treat their customers with great respect and like family



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01/19/2021

They work hard at delivering great service. If you have a new or older car, you can trust them for quality work. Super easy to keep in touch with them and receive updates on their progress with repairs. We will continue to have them take care of any future issues. If you are looking for mechanics that care about your car then give Mike a call. You will not be disappointed. I'm glad we did.



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01/18/2021

Every time I take our cars to Mike's I know they'll do an excellent job. A few times he's refused to let my college student leave with her car because it was unsafe to drive, I appreciate the concern he has for my family and our vehicles. I feel the most important quality at Mike's is trustworthiness there are many good mechanics out there but this place is the one I trust.



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01/11/2021

Mike's is the place I can always trust to keep my car running smoothly. At 157,000 miles, it has never run better!



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01/11/2021

Great guy, does great work.



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01/05/2021

In for brake calipers at 2:00 out at 4:30 These guys do a great job every time I'm in there (and I'm sure it's not just me) They get it right the first time! Highly recommended!



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01/05/2021

Our Nissan Rogue needed inspection. Mike and his team have always been very customer focused and ensure a job done right. Thanks!



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12/31/2020

Great folks here.



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12/13/2020

Great customer service. I would recommend Mike's shop.



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12/09/2020

I've been a customer of Mike's for several years. They are a local business that takes care of their customers. They treat their customers like friends. Mike and Kim and their staff are friendly and professional. I would most certainly recommend them .



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11/23/2020

Mike's has been very good to me. They are very professional and inexpensive. Mike and his teams are awesome to work with.



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11/14/2020

As a single mom getting great quality service at a fair price is really hard, especially on car services, Mike definitely takes time to find the best deals without sacrificing quality and professionalism!



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11/07/2020

If you are like me taking to Google to find an honest and reliable mechanic - Look no further! I siphoned through many reviews and decided to give Mike's Motor Zone a shot. I am super relieved that I did! Mike was super transparent from start to finish. After paying for the work (cv axle & hub assembly) that was done to my truck, I left feeling that I received reliable, honest service with fair pricing. Thanks again Mike and the rest of the Motor Zone team!



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10/30/2020

Above and beyond Usually getting a state inspection or any vehicle repairs is a total inconvenience. Mike and staff made sure it was not an inconvenience to me at all. Everyone was super pleasant to deal with. Basically all I did was call to set up an appointment and then pay and even those were as pleasant an could be. Thanks for making my life easier!



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10/09/2020

Mike is always understanding and made the diagnosis and recommendations as a professional, explaining the situation and the options. He has my back in safety, reliability and wallet. Great guy, pleasant to do business with Mike. The Staff is equally friendly, caring and efficient. Won't hesitate to do more business with Mike's Motor Zone.



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10/08/2020

Excellent service and always fair prices that are explained to you in detail. Mike is a super nice guy.



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09/30/2020

Super friendly staff. They do not try to upsell or trick you into anything you don't need. They are upfront, honest, and fair which is not easy to find in the automotive industry anymore. Would definitely recommend.



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09/29/2020

I usually work on my own car, but when it came to something more complicated, I found Mikes Motor Zone. They got me scheduled within the next day or two. Everything went well and I got a call next day saying my car was done. Everything runs smoothly now & I highly recommend Mikes Motor Zone to anyone who needs their car serviced.



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08/22/2020

Friendly, honest, and professional service you can trust. It's why I drive 45 minutes to Mike's when my vehicle needs maintenance.



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08/13/2020

I have gone to Mike's a few times before, for an inspection and a brake line flush. Both services were performed and issued flawlessly, but I wanted to hold off on a review until something serious happened. I was drawn to them initially from how friendly they were to me. See, I used to walk by them on my way home from High school, and they had this '65 Thunderbird out back that I could not stop obsessing over. I had no car at the time, but they gave me their card for when I did get one. These guys will have your back. As a new driver, I am still learning, and I recently learned a VERY valuable lesson recently: Avoid large puddles at all costs. I still don't know what I was thinking, but I drove right through a large pool of water with my '12 Camry. I soon saw a lot of scary lights and alerts screaming at me on my dash. After pulling off into a safe spot, and calling Triple A, I knew where I could have my car taken to: Mike's Motorzone. I gave myself a week as an estimate on when it would be ready, to stay open minded and to not get my hopes up. They really surprised me when it was ready only three days after they started working on it. They even called me each day to let me know what progress was made. The repair bill was very affordable for me, a second year college student. On the same day I picked it up, my car broke down again, a hiccup that hadn't worked itself out before. I had it taken back, knowing they would find the cause. The next day, after thoroughly working on it and even driving it for ten miles to make sure it would be in working order, my car was ready once more. I was ready to make a second payment for their services when Mike told me to not worry about it. I was very surprised and thrilled. Even though I would have gladly paid a second bill, It just goes to show they really care about their customer's happiness and satisfaction. I plan to take my car to them for as long as I can. I can't think of any other place where I can get such friendly, professional service. I cannot thank Mike and his team enough for everything they did.



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08/10/2020

I always feel like a valued customer. Quality work and more importantly, I always feel they are being honest and that I can trust them. Currently I take three personal vehicles and one work vehicle to them for repairs/maintenance and always walk away happy and satisfied!



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08/05/2020

Mikes motor Zone is just an overall friendly accommodating business. They are always so friendly to me and at the very last minute they accommodate getting me in and providing a courtesy vehicle. I can always count on quality work and reasonable prices. They will always have my business because how they've always treated me so kindly and have been patient and understanding with my circumstances.



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07/31/2020

Mike's is the only place I go for service......they are outstanding



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07/23/2020

I was looking for a new to me car and found the prefect one at Mike?s Motor Zone. Mike and Kim made the transaction seamless. I would suggest buying your next car from them. I?m loving my 2011 Subaru Forester!



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07/22/2020

UPDATE FROM LATEST VISIT: When driving a car every day, you tend to miss (or ignore) changes in performance. Such was the case during our last visit to Mike's Motor Zone for routine maintenance. Inspection turned up worn brakes. Sure enough, this was not overtly perceived by us, but we sure can tell the difference now! Stops are smooth, sure and secure. Moral of this tale: get your car in to Mike's for regular check-ups and maintenance. The experts will catch and correct the issues you may not even sense . . . I'm late posting this review. I've been behind the wheel, enjoying the ride - - our cars always purr after a visit to Mike's Motor Zone. Now, let's get to the task at hand. When you put close to 25,000 miles a year on your cars, reliability is of the utmost importance. That is why we trust our car care to Mike's. They are there for you. Latest example: the tire-pressure monitor lights up in the morning out by the Susquehanna and you need your car that night. What do you do? You call Mike's . . . advice is to drive it only if you feel comfortable or have it towed, and you will be worked in the schedule that day. Opted to drive it in and later that afternoon the problem was solved. The errant tire picked up a 3/16 Allen wrench, of all things. Since the other tires were within a few thousand miles of replacement a new set was procured and mounted by closing time. Moral of this story: if you value mechanical expertise, business integrity and personal service, Mike's is the place for you.



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06/14/2020

Good communication, good service, good prices. We have taken our vehicles here several times and have been very pleased with the work we've had done. Mike went above and beyond to help us figure out what was causing a rattling noise with our SUV. Service is consistent.



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08/24/2017

I freaking love Mike's Motor Zone!!!! Wonderful customer service and will take on just about any challenge possible! Thanks guys you're amazing!!! #littleweirdtires ;)



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05/15/2018

Mikes is a great place with clean nice cars and the best customer service. We bought a Volvo and they made the process so easy.



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07/20/2018

Our first trip to Mike's Motor Zone was a great experience. A 2007 Subaru with a blown head gasket is a costly repair and that was the diagnosis from another garage. Mike called me and said the head gasket was fine but the radiator was leaking. $2000 saved ..... That's how a real, honest business runs. I can give no greater recommendation than that. Thanks Mike and Nick!



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09/28/2016

Mike and his crew are absolutely wonderful. He was so kind and understanding and went above and beyond what was necessary to make a sale. He even took the car to the dealership before I picked it up to clear up the outstanding recalls. I will be having my car serviced here, recommending them to others, and when I am in the market again for a car, I will be back. Thanks for everything guys!



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02/20/2017

Bought a car from them recently and I love it!



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07/10/2017

I have bought 2 vehicles from Mike now, and would be hard-pressed to even consider going anywhere else. We all know that car buying & maintenance can be a hassle, and that is when I am truly grateful for knowing a guy like Mike. Not only is the buying process pleasant and stress-free, but he is also great with ongoing maintenance and repair needs. It is evident that he takes a great deal of pride in the integrity of his business and I couldn't be happier to recommend Mike to anyone looking to buy a quality used vehicle or someone in need of an honest and quick repair shop.



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07/25/2017

Mike and his wife went out of their way to make buying a car an easy and enjoyable experience. I came from out of state to purchase a vehicle and Mike went above and beyond to make sure everything was taken care of and arranged appropriately. I could not have asked for a better experience and would highly recommend them to anyone.



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07/28/2017

We have been with Mike and Charlie since they first opened and we couldn't be happier with their service and honesty. They service all 4 of our vehicles and their quality of work is second to none with great prices to boot. They have always provided the flexibility we need to get the work done and even stayed late when we purchased a vehicle from them. We don't trust anyone else to work on our vehicles and if you're in the market for a new used vehicle, you will not be disappointed going to Mike's Auto Zone! They have good quality vehicles, great prices and they stand behind their work. Thank you guys for always providing us with exceptional service!



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08/14/2017

Mike and Charlie are an awesome team! We have had all 3 of our vehicles serviced here. Repairs are always done timely and at a reasonable price. Last week, the brakes on our Caravan went out and we needed the vehicle repaired ASAP to take our son to college this week. They had the repairs done in hours. We would highly recommend Mike's Motor Zone! Thank you Mike and Charlie!!



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09/05/2017

Charlie has been working on my cars for years. I followed him from his last employer to Mike's and could not be happier. If you want a great mechanic who can be trusted, Charlie is your guy.



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09/14/2017

Mike's Motor zone treats every customer like family. Everytime I walk in, I am immediately waited on. I will not take my car any place else to get fix.



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10/09/2017

Traded my car for a motorcycle and Mike made the process quick and easy..And he's a nice guy. Thanks Mike!



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11/08/2017

First time coming here, chose this place based on reviews off Google (shows 5 stars). Mike was very nice over the phone as I scheduled an inspection appointment. Dropped the car off and it was done quickly and the technician working on my car was nice as well. They make you feel welcome and don't take advantage of you. Prices were fair too! I will be coming back for sure.



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11/19/2017

Mike is a honest mechanic. I normally do repairs on my own however, having never performed a timing service on a Subaru I took it to Mike. I am the car's second owner and couldn't find any history of it ever having been done. So I called him and he quoted me a price about 30% less then the Dealership. And he uses OE < grade parts. After Mike saw that the service had clearly been performed he halted everything and called me to let me know / save money. Again he is a great guy and I will definitely be back to him with more business in the future.



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12/05/2017

These guys are great. Car repairs are scary and everyone should find a place they can trust. I trust these guys. Had a problem one time where the car wouldn't start. they actually came to my home, got it started and took it to their shop for me. Price was very reasonable for the fix. They even gave me a loaner to use while being fixed. Have had other services done here and every time they have done a great job.



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12/16/2017

Great location excellent service!



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01/17/2018

Very helpful I was very desperate in the time of need and they help me out



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03/02/2018

Mike & Charlie are honest & dependable. They have always gone above & beyond to help us with our 3 vehicles & with other transportation when needed. Their integrity is outstanding! Don?t hesitate to give them a try! We need more upstanding businesses like this...so please stop by. You will not regret it.



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03/03/2018

Have been with Mike for a couple of years and have no plans to go everywhere else. For me, the key in auto service is trust; all cars need maintenance and repairs, and I want to know that what I'm doing is needed and prudent, so having trust in your mechanic is paramount. Mike diligently explains what work is needed and why and then acts on your instruction thoroughly and expeditiously. I can only offer my highest recommendation.



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03/09/2018

The mechanic here is patient and helpful and knows what he is doing. If you're looking to buy you can't find a better place. It is an honest, family run business and they get all of the work that I can give them.



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05/09/2018

My wife took her SUV into Mikes because of a noise it was making. She is typically hesitant of being taken advantage of when it comes to vehicles because she does not know anything about cars and I had to go to work and could not go with her. When my wife arrived he was able to give my her a rental car to help her out because she had our two children with. He was able to get the work done by the end of the day and for a very reasonable price. We could not be happier and we have found our new go-to garage. We have been looking for this for the past 10 years in the area. Thank you very much!



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07/13/2018

I dropped my Subaru off for a state inspection, emissions inspection, and to have a headlight replaced. Mike and his team had everything done within a few hours and the cost was very reasonable. Great work!



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01/22/2019

I went in for an inspection today and I was in and out under an hour. Mike was polite and friendly. I'd recommend Mike's Motor Zone to a friend.



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01/31/2019

Thank you so much for your kindness whiie rescuing this "damsel in distress's" tire. Mike's gets an A rating.



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02/05/2019

I am a first time car buyer and my experience with Mike from Mikes motor zone was phenomenal! I was looking for a certain type of car and they had the best price for value! He was so courteous through the whole transaction and all of my questions. The car wasn?t inspected yet because of only getting it a few days prior and they even offered to have me come back a week later and they will do a full inspection. This car is in beautiful shape and I feel confident going back there for all of my cars needs. Thank you!



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02/06/2019

Mike is a great person and wonderful to work with. The quality of work is excellent. He is honest and fair. I will buy and get all my work completed at Mike's Auto Zone.



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02/28/2019

Mike is awesome. He is honest and will work with you on servicing your car. He and his very qualified mechanics do an awesome job. I reccomend anyone who needs car work or state inspections to go to Mike's Motor Zone. Finally a great and honest car repair business! 5 Stars!



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03/28/2019

Since moving back to Lancaster County, I have been looking for a Locally Owned Garage that I can trust with my Nissan Rogue. Not only was this a quick in and out service to have my oil changed and my car inspected, I was also given free advise about general car maintenance. As a younger '20 Something,' in the past I have gone to Jiffy lube or Pep Boy's out of necessity, speed, and the knowledge that they are easily found. Those places always seemed to try to upsell me on product or service my car did not actually need. From now on, I will take my car to Mike's where I have a locally owned garage that I can trust.



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05/11/2019

Mike is Amazing! He took great care of me and getting me into this wonderful 2014 GMC ACADIA! I caused a situation and Mike was unbothered... he handled it and only worked about me and if I was ok... not the new car I damaged! Thanks a bunch Mike I'll be sending some people your way!



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05/21/2019

While visiting Lititz, our van started making a strange noise. We weren?t sure whether it was safe to drive home, so we stopped at Mike?s and asked if they could check it out. Mike and one of his Mechanics each drove our vehicle and advised us what to do to drive home safely and then get work done near our home. They were very pleasant, professional and accommodating. All with a smile and no big bill. We are extremely happy with their service, and highly recommend Mike?s for all your vehicle service needs!



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07/03/2019

Always friendly service, willing to squeeze me in when needed. Do great service on my Subaru.



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08/18/2019

Recently moved here from NJ, had to do all the usual stuff at PennDot, license, plates, etc. Mike's Motor Zone is very close to where I live, saw the inspection sign, not knowing where else another inspection station was, I went into Mike's place. I was pleasantly surprised to find everyone courteous and most helpful. They did the inspection plus, did a 20 or so item check, topped off fluids and informed me of my oil being down 1.5 qts. And, most importantly notified me of my tires showing signs of dry rot/cracking on the inside of a few tires. I would never had known this, since my days of getting under a car is over, a blowout or worse could have happened. I think my days of going to the dealership are done! Mike has fair prices and so far, I'm very happy with the work that was done. I will be back as I already made a date to have tires replaced.



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08/20/2019

I was having some serious issues with my Dodge Dakota, steering play and clunking and front suspension rough and clunky. Scheduled appointment online over the weekend. Mike contacted me to confirm appointment, got me in quick. The communication is great. They replaced my intermediate steering column and told me I needed front shocks to solve the suspension issues and gave estimate for repair. I asked if I left it could they get that done the next day? No problem. They also checked other systems and fluids while replacing the shocks. Made recommendation to replace brake and steering fluid soon, which was already on my list for upcoming service. Now my truck rides and steers smoothly, feels like a different truck, couldn't be happier. I trust that these guys will properly diagnose and recommend only the repairs I need, provide accurate estimates and not try to sell repairs or services I don't need. I may use a chain shop for no wait oil changes at times, but for repairs or major services this is the only shop my family's vehicles will be going to. I recommend Mike's Motor Zone to anyone looking for a trustworthy shop in the Lancaster area.



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08/20/2019

I showed up to mikes after firestone and oregon pike trying to charge me 100 to get my break lights fixed. He did it for me completely free of charge bless u.



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08/27/2019

The vehicle I purchased here was fantastic (like didn't need anything done at all during inspection a year later even) and the customer service superior!



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09/16/2019

Everything you could want in a car repair shop. Nice, professional team who know what they're doing and do it at a fair price, which they will quote up front. Truly the best!



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09/18/2019

The customer service and service to my vehicle I?ve received since coming to Mike?s is unmatched in my 20 years of owning a vehicle. They truly care about the customer and want what is best for you, not their wallets. They explain things so I can understand them, in case there is a very detailed problem with my car, they are extremely timely and helpful, especially in last minute issues (ie battery dying in the morning before going to work), and they also sell extremely reliable cars to go along with their amazing service. There is not one thing another mechanic could offer me that would make me want to switch mechanics. Love Mike?s Motor Zone!!



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11/05/2019

Fit in a random tire mount and balancing into their busy day.



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12/30/2019

I live in Boston and was looking to buy a performance car sight unseen from a Lancaster dealership. Despite the busy holiday season, Brian was able to accommodate a quick turnaround on a pre purchase inspection, even refusing to accept an expedited service fee I told him I'd be happy to pay. The inspection was detailed and covered all the essential things I needed to know: cosmetics, evidence of previous collision or abusive driving, as well as general wear levels (brakes, tires, etc). Friendly, expert, and principled. What else could you ask for? Wish I were local and able to have them service my vehicles on a regular basis.



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01/29/2020

Wonderful customer service! Been going to Mike?s from the time we moved here from California 6 years ago and will continue to for years to come!



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01/29/2020

I have used Mike?s Auto for over 10 years for Service they can?t be beat, I also purchase my autos from them.(TRY THEM) you will be surprised.



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01/30/2020

I?m late posting this review. I?ve been behind the wheel, enjoying the ride - - our cars always purr after a visit to Mike?s Motor Zone. Now, let's get to the task at hand. When you put close to 25,000 miles a year on your cars, reliability is of the utmost importance. That is why we trust our car care to Mike's. They are there for you. Latest example: the tire-pressure monitor lights up in the morning out by the Susquehanna and you need your car that night. What do you do? You call Mike's . . . advice is to drive it only if you feel comfortable or have it towed, and you will be worked in the schedule that day. Opted to drive it in and later that afternoon the problem was solved. The errant tire picked up a 3/16 Allen wrench, of all things. Since the other tires were within a few thousand miles of replacement a new set was procured and mounted by closing time. Moral of this story: if you value mechanical expertise, business integrity and personal service, Mike's is the place for you.



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01/30/2020

Mikes Motor Zone is awesome! Thanks so much Mike! My daughters Hyundai Sonata broke down on Rt 30 as she was going through Lancaster. AA came with truck and driver recommended taking it to this place. I called and told them my daughters predicament they said bring it right over. Once the truck driver dropped it off my daughter said they brought it right in, I'm sure they had other work scheduled. He called me told me her alternator was bad and quoted me what I thought was reasonable enough price to fix it. Well, 2.5 hours later my daughter was back on the road! And when he called with the bill it was almost $100 less than he originally quoted me! Wish I lived in the Lancaster area so I could take all my cars here. So nice and wow so accommodating to my daughter. Would recommend to anyone. Thanks so much guys!



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01/31/2020

It was time for our yearly inspection and we took our car to Mike?s. We were provided with a loaner car which was brought to the front door with the motor running to provide heat for our ride home. We always feel we are treated fairly at Mike?s. Very nice people to deal with.



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02/03/2020

I really do love bringing my car here to staff is really outstanding. I like the fact that they give you a car when you bring yours and that?s very helpful. I also bought my car here and I?m very happy with it. Mike and his staff really do care about their customers and isn?t just here for quick cash.



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02/14/2020

We have been going to Mike's Motor Zone since it opened! Our family has a wide variety of vehicles ('92 Chevy pickup, 2013 Mini, 2005 Mazda, 2014 BMW, 2012 Kia) and Mike and his team have taken excellent care of them all! From routine maintenance and inspections to fixing a bearing and brakes on my Mini, to arranging repair of the BMW's turbo system FOR FREE because Brian did some research and found it was still under warranty. Excellent service, knowledgeable mechanics, honest as the day is long, and fair pricing. I know and trust this business and appreciate their professionalism and personalized care. Thanks, guys!



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03/07/2018

Mike is very fair with his prices, and Charlie is the best mechanic I?ve ever had. He?s correctly diagnosed and fixed every noise, creak, and clunk I?ve ever brought to him. All of our cars now have over 100,000 miles on them, and it?s nice to know that Mike and Charlie have our backs when things go wrong. And Mike stands behind the cars he sells too. I wouldn?t hesitate to buy from him again.



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03/12/2020

I looked at alot of cars before buying mine with Mike, and he was the first salesman that genuinely cared about giving me a fair price, the buying process was simple and painless. I highly recommend doing your business with him.



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03/18/2020

I stopped in about a front end noise just to see if they could give a idea of what may be causing it. They quickly found the cause and fixed it. These guys are great. Highly recommended.



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03/18/2020

I went to Mike's for a state inspection/second opinion on my '05 Honda civic. Mike was very professional and courteous; he took his time to explain all the safety issues I needed to address on my vehicle. The team at Mike's motor zone repaired the main safety issue, my car passed state inspection and drives like brand new. Best part of it all, I did not break the bank!!! Thanks Mike and team.



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03/25/2020

If you are searching for an honest auto repair shop, Mike's is the place. They repair things when it's feasible, not just replace them and don't "fix" things that aren't broke and charge me for it. I get honest service for a fair price.



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04/25/2020

Mike provides excellent dependable service. Our issue was resolved very fast; pricing was fair. We would highly recommend Mike's Motor Zone.



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05/22/2020

Moved back home to Lancaster from being at college. Needed a state inspection and oil change. Right down the street. Had a lot of good reviews and was recommended by many people. I am tired of chain shops who do the bare minimum then overcharge. This is not the case for Mike's at all. Mike's has Absolutely amazing service. Mike notified me about a rattling sound in the back and explained what it was and asked if I wanted it fixed. Ended up being cheaper than expected. Prices are perfect! Amazing service and amazing prices. Will definitely be continuing going to Mike with my car and having the rest of my family go there as well when needed. Highly recommend!!!!!!!



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05/22/2020

Excellent service from Mike and his team. Very professional and explained in detail issues with the car. They were always very open and honest. We will be back if any issues in the future with our cars.



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06/02/2020

Quality service, A++



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I would not hesitate to recommend MMZ to anyone who is looking for a great car from an honest dealer. His mechanic is 1st rate, and very professional. Thanks


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Definitely a reputable business to deal with. Super friendly, fair, and stress-free. I purchased an immaculate used Subaru Outback, which was above and beyond reasonably priced, with a great warranty. Mike respects his customers and wants you to return again and again, so he will go out of his way to make things work for you and help you out the best he can. I would highly recommend Mike's Motor Zone to anyone looking for a quality used vehicle.


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I found Mike's Motor Zone by searching Autotrader for a specific vehicle. I honestly was hesitant to contact this organization. I hate to admit it, but I started to stereo type this facility without even giving them a chance. I did finally call. WOW! A super friendly gentleman named Mike assisted me. Mike is a true professional, friendly, and no hassle gentleman. I really felt that Mike respected me and he was willing to go out of his way to make things work. My schedule did not allow me to meet Mike right away. Mike and I stayed in touch, I was able to make an appointment and I was impressed. A super clean and organized facility. Mike and his wife, fantastic people. I witnessed, not only did Mike respect me but he respected all his customers, business partners, the UPS man and the US Mail delivery lady. Definitely a reputable business. The Cadillac I purchased is immaculate. The vehicle was very reasonably priced. I would highly recommend Mike's Motor Zone.


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My wife and I had visited lots of used car dealers before coming to Mike's Motor Zone, but once we met Mike, we knew we had found the right place. Mike is courteous, pleasant and professional. He genuinely cares about his customers. That concern for his customers' automotive needs continues long after the purchase has been made and the car has driven off his lot. We have been very pleased with our car and pleased with the service. I wholehartedly recommend Mike's Motor Zone.


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I purchased my truck almost 2 years ago from Mike, after realizing what an extremely responsible, honest and genuine salesman he was. (many trips back and forth due to my hectic schedule) I knew when it came time for my wife to get a new vehicle, Mike was the man to see. Sure enough, another fair deal... we walked away amazed with Mike's professionalism and a great car. You can bet when my son is ready to buy his 1st car, we will be taking a trip to Mike's Motor Zone.


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It was really nice dealing with you for the sale of the Mustang. Unfortunately, we didn't get to enjoy the car that long, but our experience of buying tha car from Mike's Motor Zone was a very pleasant one and we really enjoyed doing business with you.


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Testimonials

, 11/22/2023
Great Service, I will not be taking my car anywhere else, wished I had taken it there sooner, they gave me a straightforward report on what was needed, with a very reasonable estimate, and everything was handled with true professionalism.
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